Help & Support

FAQ & Technical Support

What is the warranty period and coverage of C100 power wheelchair?

The frame is covered by a 36 month warranty. The controller, battery, charger, and motor are covered by a 12 month warranty. The warranty applies to manufacturing and material defects only.

What environments are the power wheelchairs suitable for?

The C100 and E100 power wheelchairs are intended for personal use in both indoor and outdoor environments under appropriate operating conditions.

What certifications do the products meet?

All our products complies with applicable regulatory requirements, including UKCA and CE marking, and meets the requirements of the EU Medical Device Regulation (MDR).